Household
Laundry off your plate, every week. Reliable pickup, honest pricing, folded like it matters.
Get 15% off your first bag booking
Claim the discount in the booking form before confirming your collection.
Luxury Linen Concierge
Less Laundry. More Life.
Premium laundry collection and delivery in signature FreshFetch navy bags, crafted for households, Airbnb hosts, guesthouses, and hospitality businesses.
Prefer email? [email protected]
Signature FreshFetch Bags
Concierge-Grade Presentation
Memorable Return Experience
Choose your journey
Who is this booking for?
Pick the path that matches your needs and jump straight to the right pricing and next step.
Host / Property Manager / Hospitality
Guest-ready linen on your schedule, not ours. Built for turnover windows, not walk-ins.
Concierge Services
Luxury laundry care for hosts, homes, and hospitality teams.
Premium linen care with white-glove pickup, meticulous finishing, and guest-ready delivery across Johannesburg and Pretoria.
Designed for discerning hosts and busy households
Seamless scheduling, transparent pricing, and professional handling at every step.
Households
Household Laundry
Immaculate washing, folding, and finishing for wardrobes and linens.
Airbnb
Airbnb Laundry
Fast, guest-ready turnover for bedding and towels.
Hospitality
Hospitality Linen Care
Professional-grade care for lodges, guesthouses, and boutique stays.
Convenience
Pickup & Delivery
Door-to-door logistics with concierge updates and care.
Press & Fold Service
Need Ironing Only?
Already done the washing? Let FreshFetch handle the ironing.
Our premium Press & Fold Service is designed for busy households, working professionals, Airbnb hosts, guesthouses, and hospitality businesses. We collect your clean laundry, expertly iron and fold each piece, then deliver it back ready to wear or use.
- School uniforms
- Corporate wear
- Shirts and blouses
- Dresses and delicate garments
- Bed linen and pillowcases
- Pickup and delivery available
Luxury finish
Pressed, folded, and ready to wear
Immaculate creases, crisp collars, and hotel-grade linen care with every Press & Fold delivery.
Simply fill your FreshFetch bag and schedule a collection.
Press & Fold Service
Ironing-only bags
Medium Bag
R150
Large Bag
R200
Extra Large Bag
R250
Collection and delivery available. Contact us for large hospitality or commercial ironing requirements.
Pricing & Transparency
Get 15% off your first bag booking
Claim the offer in the booking form during checkout.
Prefer email? [email protected]
Choose the pricing path that fits your laundry routine.
Same transparent rates, tailored guidance for busy homes or hospitality operations.
For Households
Convenient laundry for busy homes.
Door-to-door pickup, careful wash-dry-fold, and optional ironing when you want extra finish.
Full Laundry Service
Medium Bag
R299
Large Bag
R399
Extra Large Bag
R499
Press & Fold (Ironing only)
Medium Bag
+R100
Large Bag
+R150
Extra Large Bag
+R250
Open Booking Form
or email [email protected]
For Hosts & Hospitality
Guest-ready linen with dependable turnaround.
Built for multi-property operations that need predictable service and clear account-level billing.
Hospitality Pricing — Built for Volume, Not Bags
Starter - 1–3 Units- 10% off standard bag pricing
Growth - 4–9 Units-15% off standard bag pricing
Portfolio - 10+ Units - 20% off standard bag pricing + custom monthly invoice
Final pricing confirmed after a quick property/volume review. No per-bag guesswork one predictable monthly rate.
About FreshFetch
Created by a Host, for Hosts Who Value Quality Over Compromise
FreshFetch was founded by an experienced Airbnb host who needed a dependable way to keep linen consistently fresh and guest-ready without compromising on quality. The result is a premium laundry partner built for hospitality standards, not shortcuts.
Crisp bedding, fresh towels, and professionally cared-for linen drive guest satisfaction, stronger reviews, and repeat bookings. That is why we combine meticulous washing, folding, and finishing with reliable door-to-door pickup and delivery.
We proudly serve households, Airbnb hosts, guesthouses, lodges, and hospitality operators across South Africa. Every collection is handled with care and returned fresh, neatly folded, and ready for immediate use.
Our cleaning products are eco-friendly, vegan-friendly, and cruelty-free, with chemical-conscious fabric care that protects linens while keeping them luxuriously soft.
Our promise
Clean linen. Happy guests. Professional care. Every collection. Every delivery. Every time.
For a concierge-level experience, collection and delivery staff arrive in crisp white golf shirts or shirts paired with navy trousers, while our laundromat team wears navy overalls featuring the FreshFetch logo.
Quality
Guest-ready linen, every time
Hospitality-grade washing and finishing so bedding and towels feel crisp, fresh, and worthy of premium stays.
Convenience
Door-to-door and on schedule
Seamless booking, dependable pickup windows, and reliable turnaround times that keep your operations smooth.
Care
Mindful, fabric-safe products
Eco-friendly, vegan-friendly, and cruelty-free cleaning with chemical-conscious care that protects your linen.
Trust & Accountability
Our Care Guarantee
Your linen is part of your guest experience we treat it that way. Every bag is logged in and checked out, so nothing gets lost in the shuffle. If an item is damaged or goes missing while in our care, we replace it at like-for-like value or repair it at our cost, no argument.
Logged handling, every bag is checked in and out against your booking, so we can trace any item at any stage
Fair replacement , damaged or lost items are replaced at fair market value
No blame games, if something goes wrong, we own it and fix it, same week
Behind the Service
Inside FreshFetch
A refined look at the care, precision, and consistency that move every order from pickup to perfectly guest-ready delivery.
Sorting
Each load is carefully separated by fabric and color to protect quality before wash cycles begin.
Washing
Hospitality-grade cleaning standards ensure freshness, fabric care, and a consistently premium finish.
Folding
Fresh items are folded with precision for wrinkle-minimized, guest-ready presentation.
Packaging
Orders are packed cleanly and securely so they arrive polished, protected, and ready to use.
Process visibility
Inside FreshFetch
A clear look at how every order moves through our care workflow, from intake checks to guest-ready return.
Sort & Inspect
Every item checked and sorted by fabric and care level before it touches water.
Wash & Care
Eco-friendly, vegan, cruelty-free products, chosen to protect fabric and keep linen soft.
Press & Fold
Hotel-grade finishing, crisp collars, sharp creases, every time.
Ready & Returned
Packaged and delivered guest-ready, on schedule.
Who We Serve
Concierge-grade laundry and linen care for discerning hosts and busy households.
We partner with premium homes, hospitality operators, salons, and spas that demand guest-ready linen, flawless presentation, and dependable door-to-door service.
Private Homes
Households
Luxury-level care for busy families who want laundry handled with concierge precision.
Short-Term Rentals
Airbnb Hosts
Guest-ready linen turnovers with timing that aligns to check-in and check-out windows.
Boutique Stays
Guesthouses
Pristine bedding and towels that reflect the elevated guest experience you deliver.
Premium Hospitality
Boutique Hotels
Hospitality-grade linen care that keeps suites photo-ready and reputations pristine.
Multi-Unit Care
Property Managers
Streamlined linen rotations and reliable logistics across multiple properties.
Executive Stays
Corporate Apartments
White-glove laundry handling for extended-stay guests and executive residences.
Why Choose FreshFetch
A luxury concierge experience for linen care.
Premium service standards for hospitality operators and discerning households.
Door-to-Door Collection
Concierge pickup tailored to your schedule.
Fast Turnaround
Swift, reliable timelines for guest-ready linen.
Hospitality Linen Experts
Crisp, pressed, and presentation-perfect care.
Reliable Delivery
On-time returns for seamless operations.
Transparent Pricing
Clear rates with no surprises.
WhatsApp Booking
Instant, direct scheduling in one tap.
Service Areas
Premium pickup and delivery across Johannesburg & Pretoria.
FreshFetch operates a concierge-style route system that keeps collections and deliveries punctual, discreet, and hospitality-grade. We prioritise high-demand suburbs and business hubs so hosts and households receive consistent, guest-ready linen without delays.
FreshFetch provides laundry pickup in Sandton, Rosebank, Bryanston, and Fourways, alongside Airbnb linen service across Morningside, Hyde Park, and Melrose. In Pretoria, we run regular collection routes through Brooklyn, Menlo Park, Waterkloof, and Menlyn covering guesthouses, boutique hotels, and professional households across both cities. Outside these hubs? Message us and we'll confirm the next available route.
Coverage Promise
Scheduled collections, same-day handover windows, and proactive WhatsApp updates for every route.
Hospitality Ready
Linen care tailored for Airbnb hosts, boutique hotels, guesthouses, and premium households.
Primary Hubs
Concierge coverage map
Johannesburg
Sandton
Rosebank
Midrand
Pretoria
Centurion
Need coverage outside these hubs? We can extend routes based on volume and scheduling. Request a pickup and our team will confirm the next available concierge slot.
Route-based
Guest-ready care
WhatsApp updates
Hospitality Account Program
Linen Programs for Hosts & Hospitality
When a late delivery costs you a booking, ‘we’ll get to it’ isn’t good enough. FreshFetch runs on your turnover schedule.
Managing one property or twenty, guest linen has to be ready before check-in not sometime that day. Our hospitality program replaces per-bag booking with a standing account: fixed collection windows tied to your checkout times, one monthly invoice instead of per-load payments, and a dedicated concierge contact who knows your properties.
Included in your hospitality account
- Priority collection slots aligned to check-in/check-out times
- Monthly consolidated invoicing
- Volume-based pricing per property, not per bag
- Care Guarantee coverage on every linen item
FAQ
Everything you need before booking
Premium laundry should feel effortless. Here’s how FreshFetch keeps turnaround clear, pricing transparent, and bookings fast , especially for busy homes and hospitality teams.
Booking request
Book a laundry collection in minutes.
Tell us what you need and our concierge team will confirm the pickup details. You can submit the booking form below or email your booking request directly to [email protected] for the same concierge service.
15% First-Booking Offer
Tick the offer box in the form to apply your welcome discount.
Book by Email
Prefer email? Send your booking request straight to [email protected] and we will confirm pickup details.
What happens next
- We confirm your pickup window and bag quantity.
- Door-to-door collection with hospitality-grade linen care.
- Reliable turnaround times with concierge support.
Hospitality accounts
Dedicated B2B laundry support for hosts and property teams.
Open a FreshFetch hospitality account for recurring, higher-volume linen handling across Airbnb units, guesthouses, and managed properties.
- Multi-property coordination with one account workflow.
- Consistent turnaround planning for guest check-ins and turnovers.
- Guest-ready presentation with professional fold and finishing standards.
Your enquiry goes directly to our hospitality concierge desk for account-level planning.
FreshFetch Services
Ready for Fresh Laundry Without the Hassle?
Book your collection today and let FreshFetch handle the washing, folding and delivery.
Prefer email? Reach us at [email protected].
Book on WhatsApp
No WhatsApp? Email [email protected]